Reference checks are an important part of the hiring process. They reveal an objective and relevant perspective of the job candidate. The reference check should validate your assessment of the candidate.
The reference check process can hold some inherent conflict for both the candidate and their current or previous employer (that is, the reference source). This conflict may arise because:
If the candidate is actively employed, you may not be able to conduct a reference check with that employer. It is up to the candidate if they want to provide this information to you.
To alleviate some of this conflict and set the tone for a successful reference check, keep the following in mind:
During this process, make sure you check at least three references. If you have any uncertainty, check more references.