When interviewing candidates for a position, steer away as much as possible from factual, close-ended questions that require a yes or no response. Instead, try to get the candidate talking by using open-ended and behaviour-based questions.
Open-ended questions require the applicant to offer more detail and demonstrate their communication skills (for example, “Tell me about a time…”).
Behaviour-based questions require the applicant to hypothesize what they would do when presented with a realistic workplace scenario. Or the candidate may have relevant experience to answer and explain how they handled the situation. This type of framework showcases their judgment and decision-making skills.
The list below offers some sample open-ended and behaviour-based interview questions.
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