The checklist below will help employers prepare their people to cope with changes during the COVID-19 pandemic. While there are several elements of your business that will require contingency planning, paying attention to your people should remain a top priority.
Top tip: Bring together a COVID-19 task force that will discuss issues and make decisions on how to manage incoming pandemic updates. If possible, try to appoint a representative from each of the business’ sectors who will approach decisions with both your people and the business in mind.
Within the task force:
|Establish a process to communicate the latest COVID-19 information to employees and business partners.|
|Help reduce fear and anxiety. Keep employees informed on pandemic updates.|
|Inform office cleaning staff of the need to increase their maintenance activities (if possible).|
|Share tip sheets for employees in common areas about how to prevent outbreaks.|
|Create a plan, if needed, to maintain essential operations if a large number of employees become ill or have sick family members.|
|Cross-train employees to prepare for spikes in absenteeism.|
|Be prepared to have some employees work remotely (if possible) if an outbreak occurs.|
|Encourage employees to stay home if they are sick or need to care for a sick family member, and make employees aware of flexible leave policies.|
|If employees exhibit respiratory illness symptoms, such as coughing and shortness of breath, send them home immediately.|
|Plan how your business will minimize exposing healthy employees to the public if health officials call for social distancing.|
|Routinely clean frequently touched surfaces in the workplace, such as workstations, countertops, doorknobs, keyboards and cellphones. Provide alcohol-based disposable wipes so that commonly used surfaces can be wiped down frequently.|